Privacy Policy

PRIVACY POLICY

 

This privacy policy applies between you,
the User of this Website, and Firecom Systems Ltd, the owner and provider of
this Website. Firecom Systems Ltd takes the privacy of your information very
seriously. This privacy policy applies to our use of any and all Data
collected by us or provides by you in relation to your use of the Website.

 

Please read this privacy policy
carefully.

 

 

Definitions and Interpretation

 

1.       In this privacy policy, the following definitions are
used:

 

Data

collectively all
information that you submit to Firecom Systems Ltd via the Website. This
definition incorporates, where applicable, the definitions provided in the
Data Protection Laws;

Data Protection Laws

any applicable law
relating to the processing of personal Data, including but not limited to the
GDPR, and any national implementing and supplementary laws, regulations and
secondary legislation;

GDPR

the UK General Data
Protection Regulation;

Firecom Systems Ltd,

we or us

Firecom Systems Ltd, a
company incorporated in England and Wales with registered number 0575266
whose registered office is at Unit 7B, Wilford Industrial Estate, Ruddington
Lane, Wilford, Nottingham, Nottinghamshire, NG11 7EP;

User or you

any third party that
accesses the Website and is not either (i) employed by Firecom Systems Ltd
and acting in the course of their employment (ii) engaged as a consultant or
otherwise providing services to Firecom Systems Ltd and accessing the Website
in connection with the provision of such services; and

Website

the website that you are
currently using,
www.firecomsystems.co.uk, and any sub-domains of this site unless expressly excluded by their
own terms and conditions.

 

2.       In this privacy policy, unless the context required a
different interpretation:

 

a.      
the singular includes the plural
and vice versa;

b.      
references to sub-clauses,
clauses, schedules or appendices are to sub-clauses, clauses, schedules or
appendices of this privacy policy.

c.       
a reference to a person includes
firms, companies, government entities, trusts and partnerships;

d.      
“including” is understood to mean
“including without limitation”;

e.      
reference to any stator provision
includes any modification or amendment of it;

f.        
the headings and sub-headings do
not form part of this privacy policy;

 

Scope of this Privacy Policy

 

3.       This privacy policy applies only to the actions of
Firecom Systems Ltd and Users with respect to this Website. It does not extend
to any websites that can be accessed from this Website including, but not limited
to, any links we may provide to social medial websites.

 

4.       For the purposes of the applicable Data Protection
Laws, Firecom Systems Ltd is the “data controller”. This means that Firecom
Systems Ltd determines the purposed for which, and the manner in which, your
Data is processed.

 

 

Data collected

 

5.       We may collect the following Data, which includes
personal Data, from you:

 

a.      
contact information such as email
addresses and telephone numbers;

 

In each case, in accordance with this privacy policy.

 

 

How we collect Data

 

6.       We collect Data in the following ways;

 

a.      
data is given to us by you; and

b.      
data is collected automatically

 

 

Data that is given to us by you

 

7.       Firecom Systems Ltd will collect your Data in a number
of ways, for example;

 

a.      
when you contact us through the
Website, by telephone, post, email or through any other means

b.      
when you register with us and set
up an account to received our products/services

c.       
when you make payments to us,
through this Website or otherwise;

d.      
when you use our services;

 

In each case, in accordance with this privacy policy.

 

 

Data that is collected
automatically

 

8.       To the extent that you access the Website, we will
collect your Data automatically, for example:

 

a)      
we automatically collect some
information about your visit to the Website. This information helps us to make
improvements to Website content and navigation, and includes your IP address,
the date, times and frequency with which you access the Website and the way you
use and interact with its content.

 

 

Our use of Data

 

9.       Any or all of the above Data may be required by us
from time to time in order to provide you with the best possible service and
experience when using our Website. Specifically, Data may be used by us for
the following reasons:

 

a)      
Internal record keeping;

b)      
Improvement of our
products/services

 

In each case, in accordance with this privacy policy.

 

10.    We may use your Data for the above purposed if we deem
if necessary to do so for our legitimate interests. If you are not satisfied
with this, you have the right to object in certain circumstances (see the
section “Your rights” below.

 

11.    When you register with us and set up an account to
receive our services, the legal basis for this processing is the performance of
a contract between you and us and/or taking steps, at your request, to enter
into such a contract.

 

 

Who we share Data with

 

12.    We may share your Data with the following groups of
people for the following reasons:

 

a)      
our employees, agents and/or
professional advisors – for contact purposes;

b)      
third party service providers who
provide services to us which require the processing of personal data – to
help third party service providers deliver our goods and services;

 

In each case, in accordance with this privacy policy.

 

 

Keeping Data secure

 

13.    We will use technical and organizational measures to
safeguard your Data, for example:

 

a)      
access to your account is
controlled by a password and a username that is unique to you.

b)      
we store your Data on secure
servers.

 

14.    Technical and organizational measures include measures
to deal with any suspected data breach. If you suspect any misuse or loss or
authorised access to your Data, please let us know immediately by contacting us
via this email address:
contactus@firecomsystems.co.uk.

 

15.    If you want detailed information from Get Safe Online
on how to protect your information and your computers and devices against
fraud, identity theft, viruses and many other online problems, please visit
ww.getsafeonline.org. Get Safe Online is supported by HM Government and
leading businesses.

 

 

Data Retention

 

16.    Unless a longer retention period is required or
permitted by law, we will only hold your Data on your systems for the period
necessary to fulfill the purposes outlined in this privacy policy or until you
request that the Data be deleted.

 

17.    Even if we delete your Data, it may persist on backup
or archival medial for legal, tax or regulatory purposes.

 

 

Your rights

 

18.    You have the following rights in relation to your
Data:

 

a)       Right to access
– the right to request (i) copies of the information we hold about you at any
time, or (ii) that we modify, update or delete such information. If we provide
you with access to the information we hold about you, we will not charge you
for this, unless your request is “manifestly unfounded or excessive”. Where we
are legally permitted to do so, we may refuse your request. If we refuse your
request we will tell you the reasons why.

b)       Right to correct – the right to have your Data rectified if it is inaccurate or
incomplete.

c)       Right to erase
– the right to request that we delete or remove your Data from our systems.

d)       Right to restrict use of your Data – the right to “block” us from using your Data or
limit the way in which we can use it.

e)       Right to data portability – the right to request that we move, copy or transfer
your Data.

f)       
Right to object – the right to object to our use of your Data
including where we use it for our legitimate interests.

 

19.    To make enquiries, exercise any of your rights set out
above, or withdraw your consent to the processing of your Data (where consent
is our legal basis for processing your Data), please contact us via this email
address:
contactus@firecomsystems.co.uk.

 

20.    If you are not satisfied with the way a complaint you
make in relation to your Data is handled by us, you may be able to refer your
complaint to the relevant data protection authority. For the UK, this is the
Information Commissioner’s Office (ICO). The ICO’s contact details can be
found on their website at
https://ico.org.uk/.

 

21.    It is important that the Data we hold about you in
accurate and current. Please keep us informed if your Data changed during the
period for which we hold it.

 

Links to other websites

22.    This website may, from time to time, provide links to
other websites. We have no control over such websites and are not responsible
for the content of these websites. This privacy policy does not extend to your
use of such websites. You are advised to read the privacy policy or statement
of other websites prior to using them.

 

 

Changes of business ownership and
control

 

23.    Firecom Systems Ltd may, from time to time, expand or
reduce our business and this may involve the sale and/or the transfer of
control of all or part of Firecom Systems Ltd. Data provided by Users will,
where it is relevant to any part of our business so transferred, be transferred
along with that part and the new owner or newly controlling part will, under
the terms of this privacy policy, be permitted to use the Data for the purposes
for which it was originally supplied to us.

 

24.    We may also disclose Data to a prospective purchaser
of our business or any part of it.

 

25.    In the above instances, we will take steps with the
aim of ensuring your privacy is protected.

 

General

 

26.    You may not transfer any of your rights under this
privacy policy to any other person. We may transfer our rights under this
privacy policy where we reasonably believe your rights will not be affected.

 

 

27.    If any court or competent authority finds that any
provision of this privacy policy (or part of any provision) is invalid, illegal
or unenforceable, that provision or part-provision will, to the extent
required, be deemed to be deleted, and the validity and enforceability of the
other provisions of this privacy policy will not be affected.

 

28.    Unless otherwise agreed, no delay, act or omission by
a part in exercising any right or remedy will be deemed a waiver of that, or
any other, right or remedy.

 

29.    This Agreement will be governed by and interpreted
according to the law of England and Wales. All disputes arising under the
Agreement will be subject to the exclusive jurisdiction of the English and
Welsh courts.

 

Changes to this privacy policy

 

30.    Firecom Systems Ltd reserves the right to change this
policy as we may deem necessary from time to time or as may be required by
law. Any changes will be immediately posted on the Website and you are deemed
to have accepted the terms of the privacy policy on your first use of the
Website following the alterations.

 

You may contact Firecom Systems Ltd by email at contactus@firecomsystems.co.uk.

 

 

This privacy policy was created on 20th
December 2022.

What Our Clients Say

  • "I cannot speak highly enough of Firecom Systems. Their engineers go above and beyond every time. They are efficient, helpful and knowledgeable."
    Laura Morley
    Nottingham
  • "The team at Firecom have been absolutely fantastic from start to finish.
    Each member of the team received Fire Training from Stuart, who was very informative, where we learned how to assess and tackle a fire safely."
    Mitch Shephard
    Nottingham
  • "Would highly recommend Firecom Systems. From our first onsite meeting to the engineer carrying out servicing onsite the communication has been brilliant and engineers were knowledgeable."
    Lauren Trevillyan
    Nottingham
  • "Stuart and the team provided fantastic service at extremely short notice. Their in depth experience shone through immediately and the package received was great value for money!"
    Chris Fischer
    Nottingham
  • "Fantastic fire training provided by Firecom also received the certifcation swiftly. Would highly recommend."
    Danielle H
    Nottingham

Call 0115 822 2000 or email contactus@firecomsystems.co.uk for a no obligation quote

Contact Us Today
Firecom Systems Ltd. logo
Website made with ♡ by Lnet Digital